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Managing Times of Crisis

Bee U Urgent Helpline operates 24 hours a day, and 7 days a week.

Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin.

You or your parent / carer can contact them if you have any concerns regarding your own mental health and wellbeing. Their experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call they may advise you or your parent / carer about local services that you can access and contact directly.

You can contact the Bee U urgent helpline by calling 0808 196 4501 (option 1 for under 18’s, option 2 for over 18’s).

Shout Crisis Text line

If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back



Children are working a little differently because of Coronavirus. You can still call free on 0800 1111 during these times;

  • 7.30am – 3.30am Monday to Friday
  • 9am- 10.30pm Saturday and Sunday

Or sign up to use the 1-2-1 counsellor chat https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/ during these times;

  • 7.30am – 10.30pm Monday to Friday
  • 9am – 10.30pm Saturday and Sunday

Or you can send an email using a Childline account anytime, and they will usually get back to you within a day.